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Contact Details

Multiple Ways to Reach Us

Phone Support

+1 (800) 287-3900
Mon-Fri 8AM-10PM, Sat-Sun 9AM-6PM EST

Email Support

support@aurexbank.com
business@aurexbank.com
Response within 2 business hours

Headquarters

350 Fifth Avenue, Suite 4800
New York, NY 10118
United States of America

Operating Hours

Monday - Friday: 8:00 AM - 10:00 PM EST
Saturday - Sunday: 9:00 AM - 6:00 PM EST
Digital banking: 24/7/365

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Support Channels

How Can We Help'

Live Chat

Connect with a support specialist instantly via our in-app or website chat. Average wait time: under 2 minutes.

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Phone Support

Speak directly with a banking expert for complex issues or account emergencies. Available 18 hours a day, 7 days a week.

+1 (800) 287-3900

Email Support

Send a detailed message to our support team. All emails are triaged by priority and answered within 2 business hours.

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